The following letter was received along with a nomination for the My Family Doctor Award, through the BC College of Family Physicians.

Well I suck at writing letters or conveying my feelings but I need to tell you about my amazing doctor, Dr Kailia. He is using his own hard earned money to get a very needed pain clinic running in Nelson BC. Along with medication he is using different kinds of injections that help people manage there (sic) chronic pain much better. And, he has everything else someone with chronic pain much better. And, he has everything else someone with chronic pain needs help with right there in the same office (using my own words cuz I don’t know the real words for these helpers) brain therapist helper, exerciser/pressure point/massage helper, body mechanics helper and the amazing front office helpers. Pain debilitates peoples lives and this clinic gives some life back to the chronic pain sufferer. And the helpers have has at this clinic gives some life back to the chronic pain sufferer. And the helpers that he has at this clinic are so in tune with there (sic) clients that I seldom have to say what is going on cuz they already know. Amazing place. He also has video chat so patients can talk with a specialist without having to leave town. It is hard to explain in words how this clinic has changed my life but I can say it saved it. I am so thankful that thru his very hard struggle to get his clinic up and running that he didn’t quit cuz I wouldn’t be writing this. And that makes him and the new clinic he worked his ass off to start a winner in my eyes.

— Anonymous